Safety Center
Your privacy and safety are our top priorities. Learn how we protect you and your family on your autism journey.
Our Safety Commitments
End-to-End Encryption
All conversations with Luna are encrypted in transit and at rest
No Data Selling
We never sell your personal information to third parties
GDPR & CCPA Compliant
We follow strict international privacy regulations
Human Oversight
Our team monitors AI responses for safety and appropriateness
Regular Security Audits
We conduct frequent security assessments and updates
24/7 Support
Our safety team is available around the clock for concerns
Safety Guidelines
Data Privacy
Chat Safety
Child Safety
Security Best Practices
Crisis & Emergency Resources
If you or someone you know is in immediate danger, call 911 or your local emergency services.
National Suicide Prevention Lifeline
988
Free, confidential support for people in distress
Available: 24/7
Crisis Text Line
Text HOME to 741741
Free crisis support via text message
Available: 24/7
Autism Society Crisis Support
1-800-3-AUTISM
Autism-specific crisis and information support
Available: Business hours
Report a Safety Concern
If you encounter any safety issues, inappropriate content, or have concerns about your data privacy, please contact our safety team immediately.